Live Stream is blurry

Created by SeasonCast Support Team, Modified on Mon, 29 May 2023 at 01:33 PM by SeasonCast Support Team

This is caused due to the device detecting packet loss. This could be caused due to a poor internet connection. We recommend at least 10 MB/S Upload.

We recommend using speedtest.net or fast.com to check your internet connection.




To resolve the issue, you can try lowering the resolution from 1080p to 720p or even 540p. Additionally, ensure that your cell phone carrier offers good internet speeds in your area by checking the "Broadcast Settings" section.




You can also manually adjust the bitrate in the "Broadcast Settings" to potentially improve the situation. On iOS, you have the option to set the broadcast protocol to RTMP under "Broadcast Settings" as well.




If you're using a hotspot, please note that there may be a carrier limit in place that restricts the speed to 3G. Moreover, school or enterprise Wi-Fi networks sometimes impose strict speed limits on devices.




We recommend running a speed test to determine the limitations of your internet connection.



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